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Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Mini Vale Farm ("we", "us", or "our") collects, uses, stores, and shares your personal information when you visit www.minivalefarm.com.au, make a purchase, or book a service with us.

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. What information we collect

We only collect information that is reasonably necessary to run our business.

Information you give us

This may include information you submit through our Wix website, such as:

  • Contact forms

  • Checkout and payment pages

  • Service booking forms

  • Newsletter sign-up forms

This information may include:

  • Your name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order details and service bookings

  • Messages or enquiries you send us

Payment information

Payments made through our Wix website are processed securely by Wix Payments and/or trusted third‑party payment providers supported by Wix (such as Stripe or PayPal). We do not store your full credit card details.

Information collected automatically

When you visit our Wix website, Wix may automatically collect certain information, including:

  • Your IP address

  • Browser and device type

  • Pages visited and time spent on our site

  • Referring URLs

This information helps us understand how visitors use our site and improve our services.

2. How we use your information

We use your information to:

  • Process orders, payments, and service bookings

  • Communicate with you about your order or enquiry

  • Deliver products or services to you

  • Improve our website and customer experience

  • Meet legal, tax, and accounting obligations

  • Send marketing emails (only if you have opted in)

3. Who we share your information with

We may share your information only with:

  • Service providers (e.g. payment processors, delivery companies, website hosting services)

  • Professional advisers (e.g. accountants or legal advisers, where required)

  • Government or regulatory bodies, if required by law

We do not sell or rent your personal information to third parties.

4. Overseas disclosure

Wix and some of its third‑party service providers may store data on servers located outside Australia, including in the United States and Europe. Where this occurs, we take reasonable steps to ensure your personal information is handled in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

5. How we store and protect your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes using secure systems and trusted service providers.

While we do our best, no online system is completely secure.

6. How long we keep your information

We keep your personal information only for as long as it is needed for business or legal purposes. When it is no longer required, we securely delete or de‑identify it.

7. Your rights

Under Australian privacy law, you have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or outdated information

  • Opt out of marketing communications at any time

To make a request, please contact us using the details below.

8. Cookies and Wix tracking tools

Our Wix website uses cookies and similar technologies provided by Wix and its partners to:

  • Keep the website functioning properly

  • Enable secure checkout and bookings

  • Understand how visitors interact with our site

  • Improve performance and user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

9. Third‑party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

10. Children’s privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Mini Vale Farm
Email: minivalefarm@gmail.com

Phone: 0415 547 600

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